Returns & Exchanges
At Rainbow Shops, we want you to love your fashion finds, which is why we offer a 30-day window for returns on unworn items with original tags attached. Items can be returned via mail or at any of our physical boutique locations for your convenience.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your unworn merchandise in its original packaging, ensuring all tags are intact and including the provided packing slip.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing